1. Order Processing
- Orders are processed within 1–3 working days after payment confirmation
- Orders placed on weekends or public holidays will be processed the next working day
2. Delivery Time
Estimated delivery times:
- West Malaysia: 2–5 working days
- East Malaysia: 5–10 working days
Delivery times may vary due to unforeseen circumstances.
3. Shipping Fees
- Shipping fees are calculated at checkout based on location and order weight
- Free shipping may be offered during promotions or for minimum purchase amounts
4. Order Tracking
- Tracking details will be provided once your order is shipped
- Customers can monitor delivery status via the courier service
5. Delivery Issues
If you experience any issues:
- Delayed delivery
- Missing or damaged items
Please contact us within 48 hours of receiving your order.
6. Incorrect Address
We are not responsible for delivery failures due to incorrect or incomplete addresses provided by customers.1. Order Processing
- Orders are processed within 1–3 working days after payment confirmation
- Orders placed on weekends or public holidays will be processed the next working day
2. Delivery Time
Estimated delivery times:
- West Malaysia: 2–5 working days
- East Malaysia: 5–10 working days
Delivery times may vary due to unforeseen circumstances.
3. Shipping Fees
- Shipping fees are calculated at checkout based on location and order weight
- Free shipping may be offered during promotions or for minimum purchase amounts
4. Order Tracking
- Tracking details will be provided once your order is shipped
- Customers can monitor delivery status via the courier service
5. Delivery Issues
If you experience any issues:
- Delayed delivery
- Missing or damaged items
Please contact us within 48 hours of receiving your order.
6. Incorrect Address
We are not responsible for delivery failures due to incorrect or incomplete addresses provided by customers.